Privacy Policy:

SpeedyX Dispatch LLC website is owned by SpeedyX Dispatch LLC, which is a data controller of your personal data. SpeedyX Dispatch LLC is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your information, and your rights with respect to your personal data. By using our website, services, or engaging with us through other channels (e.g., text messages), you agree to the terms outlined in this policy.

• Information We Collect

  We may collect personal information from you in various ways, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, and other details necessary for communication and service provision.
  • Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
  • Business Information: Company details, job titles, and any other data relevant to providing IT solutions and business services.
  • Communication Data: Messages, emails, and responses collected from you via electronic communication such as emails, forms, or text messages.

• How We Use Your Information

  We collect and use your personal information for the following purposes:

  • Service Provision: To deliver our dispatching, consulting, and technical support services.
  • Communication: To respond to inquiries, provide updates on services, and send essential information.
  • Marketing: To send promotional messages, newsletters, or offers via text messages, emails, or other communication channels. Consent for marketing messages is obtained before sending.
  • Lead Generation via Text Messages: We may contact you through text messages to inform you about our services, promotions, or other business-related updates. These communications are only made with prior consent and include opt-out instructions.
  • Improvement of Services: To analyze and enhance our website, service offerings, and user experiences.

• Text Messaging Policy

  SpeedyX Dispatch LLC utilizes text messages to connect with potential leads, clients, and partners. By providing your phone number, you consent to receive messages related to sales, promotions, and service updates. Text messaging is a key component of our lead generation and sales efforts, and we take care to ensure compliance with applicable laws.
  
  SpeedyX Dispatch LLC requires explicit consent before sending SMS messages for marketing or informational purposes. By providing your phone number and opting into our services, you agree to receive SMS messages from us related to promotions, service offerings, and company updates. We comply with all carrier SMS policies and best practices, including:

  1. Obtaining Consent:
     • You opt in through online forms, service sign-ups, or customer inquiries.
     • We provide clear disclosures at the time of opt-in.
  2. Message Frequency & Fees:
     • Message frequency varies; we strive to keep messages relevant and minimal.
     • Standard message and data rates may apply per your carrier's terms.
  3. Opting Out:
     • You can opt out at any time by replying "STOP" to any SMS.
     • For help, reply "HELP" or contact us at +1 (360) 980-8062.
  4. Compliance & Data Protection:
     • We comply with TCPA, CAN-SPAM, and carrier requirements.
     • We respect your preferences by refraining from sending SMS messages during restricted hours or as required by applicable laws.
     • We are committed to safeguarding your privacy. SMS content collected through our services will be used solely for the intended purpose and will not be shared, sold, or disclosed to any third parties under any circumstances, except as required by law.

• Data Sharing and Disclosure

  We retain SMS-related data only as required for compliance and service records. We do not sell, trade, or otherwise transfer your personal data to third parties without your explicit consent, except in the following cases:

  • Service Providers: We do not sell your data. We only share information with third parties as needed to provide our services, or if legally required. We may share your information with trusted partners who help us operate our business, provide services, or support technical functions (e.g., website hosting, cloud services).
  • Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, or if necessary to protect our legal rights.

• Data Security

  We employ reasonable and current industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

• Data Retention

  We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Your Rights

  You have certain rights regarding your personal data, including:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You have the right to request corrections to any inaccurate information.
  • Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
  • Marketing Preferences: You may opt out of receiving marketing communications, including text messages and emails, at any time.

• Cookies and Tracking Technologies

  We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how you use our website, and we may use this data to offer you personalized content or advertisements. You can manage your cookie preferences through your browser settings.

• Children's Privacy

  Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.

• Changes to This Privacy Policy

  We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

• Contact Us

  If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at: info@speedyxdispatchllc.com